Shipping policy
Shipping Policy
Luxury Soles
Thank you for shopping with Luxury Soles. Please review our Shipping Policy carefully before placing an order.
Order Processing
Orders are processed after payment is successfully received. Processing times may vary depending on order volume and availability. Please allow sufficient time for your order to be prepared before shipment.
Luxury Soles is not responsible for delays caused by high order volume, holidays, weather conditions, or other circumstances beyond our control.
Shipping & Delivery
Once an order has been packaged and shipped, responsibility for the package transfers to the shipping carrier. Luxury Soles is not responsible for:
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Lost packages
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Stolen packages
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Delayed deliveries
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Packages marked as delivered by the carrier
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Damage occurring during transit
All shipping-related issues must be addressed directly with the shipping company.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Luxury Soles is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. Orders sent to the wrong address are not eligible for refunds or replacements.
No Refunds or Replacements
All sales are final. Luxury Soles does not offer refunds, returns, replacements, or exchanges for any reason, including shipping issues.
Tracking Information
Tracking information may be provided once your order has shipped. Please allow time for tracking updates to appear in the carrier’s system.
International Shipping (Optional – remove if not applicable)
International shipping times may vary by destination. Customers are responsible for any customs fees, duties, or taxes imposed by their country.
Contact Information
If you have questions before placing an order, you may contact us at:
📧 luxurysoles1@gmail.com